# How To Fix Keynote/Pages "Needs Update"

<p class="callout info">Difficulty - Medium</p>

### The Issue

When you open Keynote or Pages, the screen shows that the application "needs an update". This document shows the fix:

[![Update-Keynote-pages-The-Issue.png](https://wiki.pwbstem.club/uploads/images/gallery/2024-01/scaled-1680-/update-keynote-pages-the-issue.png)](https://wiki.pwbstem.club/uploads/images/gallery/2024-01/update-keynote-pages-the-issue.png)

### Step 1 - Delete Keynote/ Pages

<p class="callout info">Article/ Instructions Here</p>

<p class="callout warning">All files saved in keynote or pages NEED to be saved elsewhere. By deleting these applications, you run the risk of deleting files as well.  
</p>

### Step 2 - Open "Self Service"

Open the self service app on your iPad.

[![media.png](https://wiki.pwbstem.club/uploads/images/gallery/2024-01/scaled-1680-/SRjmedia.png)](https://wiki.pwbstem.club/uploads/images/gallery/2024-01/SRjmedia.png)

### Step 3 - Re-Install Keynote/Pages

Find the application that needs to be reinstalled on the list. Tap reinstall.

[![media.png](https://wiki.pwbstem.club/uploads/images/gallery/2024-01/scaled-1680-/9iSmedia.png)](https://wiki.pwbstem.club/uploads/images/gallery/2024-01/9iSmedia.png)

<p class="callout warning">Make sure the app is FULLY UNINSTALLED before reinstalling. Reinstalling without a complete uninstall will be problematic.</p>